Shipping policy

At Grabnbuy, we aim to deliver your favorite products in a safe, timely, and reliable manner. Please review our shipping policy below to understand how we process and deliver your orders.

1. Order Processing

Orders are processed after they are successfully placed and confirmed. Processing times may vary depending on product availability, order volume, and other circumstances. Orders are not typically processed on weekends or public holidays.

2. Shipping and Delivery Times

Delivery times depend on your location and the shipping method available for your order. Estimated delivery times will be communicated where applicable.

Please note that delivery estimates are not guaranteed and may be affected by weather, courier delays, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any available free-shipping offers will be subject to the terms specified at the time of purchase.

4. Order Tracking

If tracking information is available for your shipment, it will be shared with you once your order has been dispatched. Please allow some time for tracking details to become active.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details when placing an order. Grabnbuy cannot guarantee delivery for orders with incorrect or incomplete addresses. Please contact us as soon as possible if you notice an error in your shipping information.

6. Delayed or Missing Orders

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control. If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.

7. Damaged Packages

If your order arrives damaged, please contact us with your order details and clear photographs of the damaged item or packaging. We will review your request and help determine the appropriate next steps in accordance with our return and refund policy.

8. International Shipping and Customs

If international shipping is available, additional customs duties, taxes, or import fees may apply depending on the destination country. Unless otherwise stated, these charges are the customer's responsibility.

9. Contact Us

If you have any questions about shipping, delivery, or your order, please contact our customer support team through the contact details provided on our website.

Thank you for shopping with Grabnbuy. We appreciate your trust and look forward to serving you!

Grabnbuy — Smart Finds. Everyday Value.